Where Work Never Stops
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Where Work Never Stops
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Where Work Never Stops
Where Work Never Stops
Hybrid Back Office (HBO) is a leading provider of innovative, comprehensive, and well-trained provider support and staffing services for healthcare institutions. HBO, founded in 2017, is based in Houston, TX, and has quickly become a trusted partner for healthcare providers (HCPs), outpatient clinics, urgent care centers, and hospitals. We at Hybrid Back Office are passionate about providing our clients with the best clinical support services, from trained medical scribes to virtual medical assistants. We strive to provide quality, accurate, and timely service to help our clients improve their operations and streamline their processes. At HBO, we understand the demands of the fast pace of today’s clinical setup, the expanding need for adequate documentation for fair reimbursements, and the constant need for innovation to support providers in the ever-changing healthcare landscape. Our services improve the support systems around HCPs, make it easier for patients to get what they need, and improve the bottom line.
Our team is composed of well-trained and highly experienced professionals committed to delivering exceptional service. At HBO, we are committed to continuous learning, developing new skills to better assist our clients, and developing custom scribing solutions by leveraging the latest technology. We run our business in a way that meets the highest standards in the healthcare industry.
We have expertise in rapidly deploying, integrating, and operationalizing support systems for HCPs in varied clinical settings. At HBO, we have expertise in integrating live, on-site, and off-site clinical support systems and resources. Our clients really value our best-in-class services, which have helped them stay competitive at a time when reimbursements are going down, demands are going up, and healthcare systems are getting more complicated.
As we continue to grow our services, we will continue to hold ourselves to the highest standards and follow our motto of finding cost-effective and innovative ways to improve the relationship between patients and providers and lower healthcare costs.
We are committed to becoming the foremost provider of hybrid back-office services, providing unparalleled customer service, leveraging advanced technology, and recruiting highly skilled medical scribes to hospitals and healthcare organizations. This will allow healthcare professionals to focus on delivering the highest quality patient care while we manage and streamline administrative processes. We aim to ensure that healthcare workers can dedicate their time and energy to providing the best care possible.
At Hybrid Back Office, we are revolutionizing the medical industry by offering an innovative back-office solution through our highly trained and experienced medical scribes. Our unparalleled level of support allows hospitals and other medical institutions to focus their energies on providing their patients with the highest quality of care. By making administrative processes more efficient and cost-effective, we are helping to build a better healthcare system that can take better care of patients.
Partner With Hybrid Back Office
Hybrid Back Office is your trusted provider of innovative, comprehensive, fairly-priced, high-quality remote staffing services for healthcare institutions.
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Today’s electronic health record systems (EHR) and care delivery models have not met physicians’ and providers’ needs for efficient patient care, and have shifted the clerical burden onto them along with their myriad of other responsibilities. This is coupled with increasing workload, superfluous quality metrics, and an ever-expanding demand on providers’ time for non-clinical activities.
It is while facing these challenges, Dr. Verma founded Hybrid Back Office (HBO) in 2017 with the aim of providing real time clerical, logistical, and clinical support to healthcare professionals. HBO is completely geared towards provider centric adaptation of technology and support staff with an environment honed towards efficiencies for the provider to do what they do best clinical care.
Combined with the vision of minimizing redundant clerical activities for providers and a focus on gaining back more clinical and decision time, HBO has revolutionized the medical industry by offering highly trained virtual MAs, scribes, and provider extenders, back-office solutions, and clinical support verticals.
Dr. Verma has completed his residency in internal medicine at Houston’s University of Texas McGovern School of Medicine and MD Anderson Cancer Center. Further, he acquired further training in hepatology and gastroenterology, and has published several research studies in peer-reviewed journals, along with providing mentorship and training to young physicians and healthcare professionals.
Currently, he is leading a multi-specialty healthcare organization based in Texas, along with the operational guidance of the HBO organization. His team is transforming medical staffing and provider clinical support by integrating live, virtual, and Al tools for collaborative efficiencies. His strategic vision and active participation in daily operations contribute to the success of the firm.
Meet Jo Lynn Martinez, LVN, a second-generation nurse who has been a valuable healthcare team member for the past ten years. Jo Lynn was in charge of maintaining compliance with industry rules when she was employed as a supervisor of the Gastro Health and Nutrition team in Victoria and Katy, TX, while managing the day-to-day operations of the offices. With 24 years of experience in the medical community, Jo Lynn’s journey started as a medical office specialist before she transitioned into a 23-years long nursing career.
Throughout her career, Jo Lynn has worked for DeTar Hospital as a nurse and as an instructor for the Medical Assistant Program at Victoria College. In addition to her professional life, Jo Lynn is also an active volunteer at her church. She is currently enrolled at Victoria College, pursuing her bachelor’s in business administration with a focus on human resources. Her ability to manage a successful team has been aided by her passion, determination, and natural leadership abilities.
Jo Lynn is passionate about her work and values the opportunity to work with incredibly bright individuals who all share the goal of providing a stellar patient experience through a team-oriented approach. Jo Lynn is a true asset to the healthcare community with her wealth of knowledge and dedication to the field.
A key member of the leadership team, Bianca is the Director of Clinical Operations. She has a proven track record streamlining business operations that drive growth, development and implementation of back-office training and operations. She is recognized for her solid leadership, communication, and interpersonal skills, enabling her to establish rapport with all levels of the organization, across all geographies.
Bianca has over 5 years of experience as a Clinical Certified Medical Assistant and Clinical Manager. As Director of Operations of Hybrid Back Office, she oversees the training and lends direction to the central backend operations of the parent company. Her drive and leadership are primarily instrumental for the smooth implementation of policies and programs. A creative problem solver and team leader, she helps Hybrid Back Office stay focused on strategic business objectives while mitigating risk. Bianca touts a passion for providing excellent client service that fosters long-term collaboration and loyalty. Her diverse background includes expertise in all aspects of a clinical setting, cultural integration, team leadership and proven performance.
Ashutosh Bali has an extensive management experience of two decades in US Healthcare specializing in Medical Transcription and remote Virtual Scribe management in various office environments.
He has played key roles in client turn-around by building dependable delivery teams, and establishing effective governance and control mechanisms. He has extensive experience in planning, designing, and implementing strategic operational initiatives that help in driving superior financial outcomes. He is a highly innovative and creative professional with exceptional mentoring and coaching abilities combined with business acumen and innate leadership abilities to recruit, build, and retain top-performing project teams.
Ashutosh Bali is a results-oriented professional with proven ability to anticipate needs, proactively address situations and mitigate conflicts. He has strong calendar and scheduling management skills to prioritize, organize, and maximize available and project timelines. He is a strong problem solver with excellent time management skills. He is adept at building positive rapport with customers, maintain professional appearance and upholding strong public image.
He is adaptive and deadline oriented with capacity to execute and complete multiple projects in high-stress environments. A meticulous leader and strategic planner with comprehensive managerial acumen. He has multi-task capabilities and skilfully creates and maintains professional and loyal relationships with client/customers, co-workers, and staff while effectively managing operations and events across a broad spectrum. He is comfortable in working independently as manager and leader and as a collaborative team member. He has a patient and calm demeanour with experience in exercising decision judgement to meet and exceed organizational goals. He has an engaging personality and service-driven background coupled with knowledge, experience and expertise on a domestic and global level. His abilities also include general operational decisions including goal setting, staff planning, policy development, and exercising leadership over businesses dedicated to building and supporting business relationships.
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