Last updated: February 10, 2023
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the TermsFeed Privacy Policy Generator.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Hybrid Back Office, 206 Anaqua Ave, Suite 100 Victoria, Texas 77901.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Texas, United States
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Hybrid Back Office, accessible from https://hybridbackoffice.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us:
By email: [email protected]
By visiting this page on our website: https://hybridbackoffice.com/contact-us/
By phone number: 866.966.9695
By mail: 206 Anaqua Ave, Suite 100 Victoria, Texas 77901
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Ashutosh Bali has an extensive management experience of two decades in US Healthcare specializing in Medical Transcription and remote Virtual Scribe management in various office environments.
He has played key roles in client turn-around by building dependable delivery teams, and establishing effective governance and control mechanisms. He has extensive experience in planning, designing, and implementing strategic operational initiatives that help in driving superior financial outcomes. He is a highly innovative and creative professional with exceptional mentoring and coaching abilities combined with business acumen and innate leadership abilities to recruit, build, and retain top-performing project teams.
Ashutosh Bali is a results-oriented professional with proven ability to anticipate needs, proactively address situations and mitigate conflicts. He has strong calendar and scheduling management skills to prioritize, organize, and maximize available and project timelines. He is a strong problem solver with excellent time management skills. He is adept at building positive rapport with customers, maintain professional appearance and upholding strong public image.
He is adaptive and deadline oriented with capacity to execute and complete multiple projects in high-stress environments. A meticulous leader and strategic planner with comprehensive managerial acumen. He has multi-task capabilities and skilfully creates and maintains professional and loyal relationships with client/customers, co-workers, and staff while effectively managing operations and events across a broad spectrum. He is comfortable in working independently as manager and leader and as a collaborative team member. He has a patient and calm demeanour with experience in exercising decision judgement to meet and exceed organizational goals. He has an engaging personality and service-driven background coupled with knowledge, experience and expertise on a domestic and global level. His abilities also include general operational decisions including goal setting, staff planning, policy development, and exercising leadership over businesses dedicated to building and supporting business relationships.
A key member of the leadership team, Bianca is the Director of Clinical Operations. She has a proven track record streamlining business operations that drive growth, development and implementation of back-office training and operations. She is recognized for her solid leadership, communication, and interpersonal skills, enabling her to establish rapport with all levels of the organization, across all geographies.
Bianca has over 5 years of experience as a Clinical Certified Medical Assistant and Clinical Manager. As Director of Operations of Hybrid Back Office, she oversees the training and lends direction to the central backend operations of the parent company. Her drive and leadership are primarily instrumental for the smooth implementation of policies and programs. A creative problem solver and team leader, she helps Hybrid Back Office stay focused on strategic business objectives while mitigating risk. Bianca touts a passion for providing excellent client service that fosters long-term collaboration and loyalty. Her diverse background includes expertise in all aspects of a clinical setting, cultural integration, team leadership and proven performance.
Meet Jo Lynn Martinez, LVN, a second-generation nurse who has been a valuable healthcare team member for the past ten years. Jo Lynn was in charge of maintaining compliance with industry rules when she was employed as a supervisor of the Gastro Health and Nutrition team in Victoria and Katy, TX, while managing the day-to-day operations of the offices. With 24 years of experience in the medical community, Jo Lynn’s journey started as a medical office specialist before she transitioned into a 23-years long nursing career.
Throughout her career, Jo Lynn has worked for DeTar Hospital as a nurse and as an instructor for the Medical Assistant Program at Victoria College. In addition to her professional life, Jo Lynn is also an active volunteer at her church. She is currently enrolled at Victoria College, pursuing her bachelor’s in business administration with a focus on human resources. Her ability to manage a successful team has been aided by her passion, determination, and natural leadership abilities.
Jo Lynn is passionate about her work and values the opportunity to work with incredibly bright individuals who all share the goal of providing a stellar patient experience through a team-oriented approach. Jo Lynn is a true asset to the healthcare community with her wealth of knowledge and dedication to the field.
Today’s electronic health record systems (EHR) and care delivery models have not met physicians’ and providers’ needs for efficient patient care, and have shifted the clerical burden onto them along with their myriad of other responsibilities. This is coupled with increasing workload, superfluous quality metrics, and an ever-expanding demand on providers’ time for non-clinical activities.
It is while facing these challenges, Dr. Verma founded Hybrid Back Office (HBO) in 2017 with the aim of providing real time clerical, logistical, and clinical support to healthcare professionals. HBO is completely geared towards provider centric adaptation of technology and support staff with an environment honed towards efficiencies for the provider to do what they do best clinical care.
Combined with the vision of minimizing redundant clerical activities for providers and a focus on gaining back more clinical and decision time, HBO has revolutionized the medical industry by offering highly trained virtual MAs, scribes, and provider extenders, back-office solutions, and clinical support verticals.
Dr. Verma has completed his residency in internal medicine at Houston’s University of Texas McGovern School of Medicine and MD Anderson Cancer Center. Further, he acquired further training in hepatology and gastroenterology, and has published several research studies in peer-reviewed journals, along with providing mentorship and training to young physicians and healthcare professionals.
Currently, he is leading a multi-specialty healthcare organization based in Texas, along with the operational guidance of the HBO organization. His team is transforming medical staffing and provider clinical support by integrating live, virtual, and Al tools for collaborative efficiencies. His strategic vision and active participation in daily operations contribute to the success of the firm.
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